Responsable des normes et de l’innovation en matière de supports pédagogiques (Courseware Stand[...]

Overview

At CAE, we are seeking a Manager, Courseware Standards & Innovation who will lead the development and governance of courseware standards, templates, and workflows to ensure consistency, efficiency, and quality across all training products. This role drives innovation by introducing new tools, technologies, and methodologies that enhance instructional design and learner engagement. Acting as the central authority for courseware quality systems, this role enables scalable, compliant, and high‑quality production processes.

Responsibilities

• Develop and maintain standardized courseware templates, development workflows, and production guidelines to ensure consistency and efficiency across teams.
• Create and enforce quality assurance checklists and review processes for instructional design and media development.
• Define best practices for learning objectives, assessments, and content structure to ensure pedagogical integrity.
• Research and implement emerging tools, technologies, and methodologies to modernize courseware and improve learner experience.
• Partner with courseware development pod resources to embed standards and innovation into daily workflows.
• Monitor industry trends, learner feedback, and performance data to refine standards and introduce new approaches.

Qualifications and Education

• Bachelor’s or Master’s degree in Instructional Design, Learning Sciences, Educational Technology, or Human‑Computer Interaction.
• 8–12 years of experience in L&D/courseware; 3–5 years leading standards/templates/workflows.
• ID certifications (e.g., ATD, eLearning Guild) beneficial.
• Strong proficiency in English; ability to travel up to 25% as needed.

Core and Functional Skills

• Template architecture (storyboards, scripts, media specs)
• Workflow design & process mapping (from intake to deployment)
• Quality systems (checklists, peer reviews, QA sign-off)
• Instructional design standards (objectives, assessments, sequencing)
• Innovation scouting (tools, methodologies, pilots, A/B tests)
• Strong proficiency in English

Software Experience

• Authoring: Articulate360, Captivate, Rise, Lectora, iSpring
• Asset tools: AdobeCC (Illustrator, After Effects, Audition), Figma
• LMS packaging & compliance (SCORM1.2/2004, xAPI)

Knowledge Base

• SOP tools (Teams, SharePoint)
• Accessibility tools (WCAG, contrast analyzers, heuristic evaluation)
• MS Office suite and modern business‑enabling tools

Soft Skills

• Change enablement & coaching
• Cross‑functional facilitation (ID, media, engineering)
• Continuous improvement mindset (Lean, Kaizen)
• Documentation clarity and standards evangelism
• Diplomacy in enforcing compliance and standards

Competencies

• Familiarity with aviation, especially business aviation
• Experience working with Training & Development teams; delivering training products to global audiences
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
• Demonstrable experience communicating with various levels, including senior management
• High‑level attention to detail and organization
• Ability to maintain corporate governance and internal stakeholder communication
• Support strategic initiatives and represent CAE positively
• Strong analytical, facilitation, and problem‑solving skills; identify problems and trends, develop solutions
• Experience managing consultants and suppliers, negotiating SOWs and contracts

Benefits

• Comprehensive medical, dental, vision, and EAP plans
• 401(k) and employee stock purchase programs with CAE match
• Generous paid time off, including vacation and parental leave
• Company‑paid life insurance, AD&D, short‑term disability, and caregiver support
• Optional benefits: legal coverage, dependent life insurance, pet insurance, adaptable spending accounts
• Programs supporting employee well‑being and work‑life balance

Physical Requirements

• Occasionally climbing ladders, stairs, scaffolding, ramps, or poles
• Moving through tight or confined spaces as needed
• Remaining stationary (sitting or standing) for extended periods
• Occasionally lifting or adjusting items up to 50lbs

CAE s’engage à offrir des chances égales à tous les candidats, sans égard à la race, nationalité, couleur, religion, sexe, identité, orientation sexuelle, handicap, neurodiversité, statut d’ancien combattant, âge, ou toute autre caractéristique protégée par la loi.