Manager, Courseware Standards & Innovation (Saint-Laurent) (Orléans)

Manager, Courseware Standards & Innovation

At CAE, we are seeking a Manager, Courseware Standards & Innovation who will lead the development and governance of courseware standards, templates, and workflows to ensure consistency, efficiency, and quality across all training products.

This role drives innovation by introducing new tools, technologies, and methodologies that enhance instructional design and learner engagement. Acting as the central authority for courseware quality systems, this role enables scalable, compliant, and high‑quality production processes.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develop and maintain standardized courseware templates, development workflows, and production guidelines to ensure consistency and efficiency across teams.
• Create and enforce quality assurance checklists and review processes for instructional design and media development.
• Define best practices for learning objectives, assessments, and content structure to ensure pedagogical integrity.
• Research and implement emerging tools, technologies, and methodologies to modernize courseware and improve learner experience.
• Partner with the courseware development pod resources to embed standards and innovation into daily workflows.
• Monitor industry trends, learner feedback, and performance data to refine standards and introduce new approaches.

QUALIFICATIONS AND EDUCATION

• Bachelor’s/Master’s in Instructional Design, Learning Sciences, Educational Technology, or HCI.
• Instructional Design certifications (e.g., ATD, eLearning Guild) beneficial.
• Over 8 years in L&D/courseware; 35+ leading standards/templates/workflows.

SKILLS AND EXPERIENCE

• Template architecture (storyboards, scripts, media specs).
• Workflow design & process mapping (from intake to deployment).
• Quality systems (checklists, peer reviews, QA sign‑off).
• Instructional design standards (objectives, assessments, sequencing).
• Innovation scouting (tools, methodologies, pilots, A/B tests).
• Robust proficiency in English; ability to travel up to 25%.

TOOLS & SOFTWARE EXPERIENCE

• Authoring: Articulate 360, Captivate, Rise, Lectora, iSpring.
• Asset tools: Adobe Creative Cloud (Illustrator, After Effects, Audition), Figma.
• LMS packaging & compliance: SCORM 1.2/2004, xAPI.
• Knowledge base & SOP tools: Teams, SharePoint.
• Accessibility & UX tools: WCAG, contrast analyzers, heuristic evaluation.
• MS Office and modern business‑enabling tools.

OTHER EXPERIENCE, SKILLS, & COMPETENCIES

• Familiarity with aviation, particularly business aviation.
• Experience with Training & Development teams delivering global or formal adult learning products.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Solid analytical, facilitation, and problem‑solving capabilities; ability to identify trends and develop solutions.
• Experience managing consultants and suppliers, negotiating SOWs and contracts.
• Leadership in enforcing compliance and standards.

BENEFITS

• Comprehensive medical, dental, vision, and EAP plans.
• 401(k) and employee stock purchase programs with CAE match.
• Generous paid time off, vacation and parental leave.
• Company‑paid life insurance, AD&D, short‑term disability, and caregiver support.
• Optional benefits: legal coverage, dependent life insurance, pet insurance, and flexible spending accounts.
• Programs supporting employee wellbeing and work‑life balance.

PHYSICAL REQUIREMENTS

• Occasionally climb ladders, stairs, scaffolding, ramps, or poles.
• Move through tight or confined spaces as needed.
• Remain stationary (sitting or standing) for extended periods.
• Occasionally lift or adjust items up to 50 lbs.

Equal Opportunity & Accommodations

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