Responsable Adjoint (Assistant Manager) - Docks 76, Hollister

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. The assistant manager drives sales results, analyzes business performance, and ensures best‑in‑class customer service while overseeing daily store operations, including opening and closing routines and driving efficiency in all store processes.

What You’ll Do

• Perform opening and closing routines.
• Supervise the sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and manage payroll.
• Train and develop non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision‑making.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel orders.
• Represent the brand and exemplify company culture and values.

What It Takes

• Bachelor’s Degree or one year of supervisory experience in a customer‑facing role.
• CEFR B2 fluency in English and French.
• Maintain a strong customer focus and knowledge of current fashion trends.
• Drive to achieve results with a strong work ethic.
• Strong communication and interpersonal skills.
• Team‑building and coaching abilities.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to thrive in a fast‑paced and challenging environment.

What You’ll Get

• Competitive incentives: Quarterly Incentive Bonus Program.
• Paid Time Off.
• Indefinite Contract* (subject to 90‑day probation).
• Paid Volunteer Day per year.
• Merchandise discount.
• Medical, Dental and Vision Insurance.
• Life and Disability Insurance.
• Associate Assistance Program.
• Training and Development Opportunities for Career Advancement.
• Promotions from within.
• 13th month payment as of 1 year seniority.
• Meal tickets as of 3 months seniority.
• Public transportation reimbursement (50%).

EEO Statement

Abercrombie & Fitch Co. IS AN EQUAL OPPORTUNITY EMPLOYER.