Relationship Manager

Freedom24 is one of the largest CySEC-regulated investment brokers in Europe. We are proud members of Euroclear, rated “B+” by S&P Global Ratings, and part of the Financial Markets Association — all of which ensure the highest standards of transparency, investor protection, and operational integrity.

As a part of Freedom Holding Corp. (NASDAQ: FRHC) — a global financial group with over 7,000 employees in 22 countries and 400,000+ clients — we’ve spent the last decade building a platform that makes global investing accessible, simple, and client-focused.

We are expanding our presence in France and are currently looking for a Relationship Manager in Paris to work with French-speaking retail clients.

You will serve as the first point of contact for our French-speaking clients, providing high-quality service and helping them get the most from Freedom24 investment platform. You'll be part of a growing and ambitious team with real opportunities for career development.

Responsibilities

• Act as a primary contact for French-speaking clients: support onboarding, answer product and platform questions, and resolve inquiries;
• Present our investment platform and services to new clients during introduction calls;
• Build strong, long-term relationships with clients and ensure their satisfaction;
• Identify client needs and offer appropriate investment-related guidance;
• Stay informed about financial markets and communicate relevant updates to clients;
• Maintain accurate client records and assist with operational tasks;
• Collaborate with internal teams (support, sales, product, compliance) to deliver smooth service;
• Collect and share client feedback to improve service and processes

Requirements

• 2+ years of experience in a financial services or brokerage company, ideally in a B2C client-facing role;
• Genuine interest in financial markets (e.g., follows financial news, invests personally);
• Excellent communication and interpersonal skills;
• Candidates with strong Customer Support experience in investment-related topics are welcome;
• Fluent French to communicate with local clients;
• Fluent English for internal communication;
• Proactive problem-solving mindset with a strong focus on client satisfaction and service quality.

Conditions

• A key role in an ambitious and fast-growing international company;
• Competitive salary with performance-based quarterly bonuses;
• Partial reimbursement of private health insurance;
• Official employment and full compliance with local labor laws;
• Modern office environment and company-provided hardware;
• Healthy work-life balance with flexible hours, day-offs, paid vacation, and manageable workload;
• Dynamic and collaborative workplace with exposure to global financial markets;
• Professional and personal development alongside experienced financial professionals.

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