Product Manager - E-Invoicing Solutions (NetSuite SuiteApp/Bundle)

About The Company

Founded in 2019, Novutech is a dynamic digital transformation partner with a team of 60 consultants across Europe. We specialize in finance‑focused digital transformation projects for international scale‑ups and mid‑sized enterprises. Our expertise lies in leveraging a core tech stack and the experience from hundreds of successful projects. We are committed to designing, delivering, and supporting end‑to‑end solutions that drive growth and efficiency.

About The Role

Novutech is seeking an experienced Product Manager to lead the full product lifecycle of our E‑Invoicing solution, a NetSuite integration bundle serving customers across multiple European markets. The role involves ensuring product stability, managing a clear roadmap, coordinating releases, and implementing robust maintenance strategies as we scale this solution.

Key Responsibilities

• Product Strategy & Roadmap
  • Define and maintain a clear product roadmap for the E‑Invoicing bundle, balancing customer needs, regulatory compliance requirements, and technical debt.
  • Prioritize features and enhancements based on market demand and compliance deadlines.
  • Drive product maturity ensuring scalability, reliability, and consistent quality across all implementations.
  • Identify opportunities for multi‑country expansion and new market entry (currently supporting Belgium, France, Netherlands, Germany, Denmark, Austria).
  • Monitor competitive landscape and positioning against other SDN partners and e‑invoicing solutions.
• Product Development & Release Management
  • Own the end‑to‑end product lifecycle for the E‑Invoicing bundle, from design through deployment and ongoing maintenance.
  • Manage bundle releases including version control, testing protocols, deployment procedures, and rollback strategies.
  • Define and document technical specifications, working closely with NetSuite developers.
  • Ensure bundle stability and compatibility across different NetSuite environments.
  • Coordinate with InvoPop on API updates, connector changes and compliance requirements.
  • Establish quality assurance processes to prevent issues before they reach customers.
• Maintenance & Support Operations
  • Design and implement maintenance frameworks for ongoing bundle updates, bug fixes and regulatory changes.
  • Establish clear SLAs for different types of issues.
  • Create customer communication protocols for monthly updates, quarterly health reports, and planned maintenance.
  • Monitor product health through error rates, processing volumes and customer feedback.
  • Build proactive alert systems to catch issues before they impact customers.
  • Manage technical debt and plan for scalability improvements.
• Cross‑Functional Collaboration
  • Work closely with delivery teams to ensure smooth implementations and gather product feedback.
  • Partner with sales to define scoping processes, pricing models and customer onboarding.
  • Collaborate with customer success to track product adoption and drive value realization.
  • Coordinate with compliance experts to stay ahead of regulatory changes across Europe.
  • Manage relationships with external partners (InvoPop, NetSuite, regulatory bodies).
• Documentation & Knowledge Management
  • Create and maintain product documentation including technical specifications, user guides and training materials.
  • Document bundle architecture and dependencies for knowledge transfer and troubleshooting.
  • Build internal playbooks for common scenarios (scoping, configuration, troubleshooting, upgrades).
  • Establish best practices for bundle customization and extension.

Why Joining Novutech?

• Be part of a fast‑growing company with a startup spirit and a hybrid work setup.
• Experience a place where you can grow, learn and make a significant impact.
• Benefit from a good work‑life balance fostering personal and professional well‑being.
• Enjoy international exposure by collaborating closely with colleagues across our global offices.

Must‑have

• 3‑5+ years of product management experience in B2B SaaS or enterprise software.
• Direct experience with NetSuite SuiteApp or bundle development.
• Background working for an SDN partner or NetSuite consultancy.
• Proven track record managing technical product lifecycles including releases, versioning and ongoing maintenance.
• Deep understanding of NetSuite architecture including SuiteScript, SuiteBundler and customization framework.
• Knowledge of NetSuite tax engines (Legacy Tax and SuiteTax).
• Experience with API integrations and managing third‑party dependencies.
• Comfortable reading code and working closely with developers (SuiteScript, JavaScript).
• Strong prioritization skills balancing competing demands (features vs. stability vs. compliance).
• Release management expertise including change management, testing protocols and risk mitigation.
• Customer‑centric mindset with ability to translate technical complexity into business value.
• Data‑driven decision making using metrics to guide product strategy.
• Excellent communication skills for technical and non‑technical audiences.
• Project management skills to coordinate across multiple teams and external partners.
• Experience managing bundle updates across multiple customer environments, addressing version compatibility and coordinating releases when customizations exist.
• Understanding of the tension between customization requests and product standardization.
• Process‑oriented but pragmatic approach, knowing when to establish rigorous procedures and when to move fast.

Great to have

• Experience with integration products or middleware solutions.
• Understanding of SaaS product metrics (churn, adoption, product‑led growth).
• Familiarity with e‑invoicing standards (Peppol, UBL, CII) and European compliance requirements.
• Understanding of deployment strategies for multi‑tenant SaaS environments.
• Understanding of recurring revenue models and SaaS economics.
• Experience with compliance‑driven products where regulatory deadlines impact the roadmap.
• Ability to balance short‑term customer demands with long‑term product vision.
• Commercial awareness of pricing, packaging and go‑to‑market strategies.