PreSales

Requirements

• You are based in Paris. You will report to the Global Customer Experience Director who will help you to develop in-depth product knowledge
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• 5+ years of consulting and/or consultative implementation experience
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• You are french native, and fluent in english
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• First class client engagement skills throughout the lifecycle of a sales engagement
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• Strong, data driven analytical skills
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• Ability to translate customer requirements and process flows into technical solutions
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• Ability to work well in a multicultural team
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• Ability to learn and adapt autonomously
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• Strong consulting skills including excellent written and verbal communication skills
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• The ability to understand and present complex technical capabilities and solutions
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• Demonstrable project/program management and organizational skills
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• Ability to thrive in the unknown, an extremely agile and adaptable thinker, comfortable with juggling conflicting priorities
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• Strong experience working with clients and stakeholders during full cycle SaaS implementations
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• Enterprise implementation experience in aspects of the implementation lifecycle includingRequirements Gathering and Documentation, Solution Design, Product Configuration, Data Import/Export, Testing, and Training
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• Business minded with strong technical acumen
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• Solid experience working with a Learning Management Solution (LMS/LXP/SLP) a plus
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• A strong desire to become a Rise Up product expert
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• Excellent knowledge of adult learning theories and instructional design models and/or lesson and curriculum planning skills a plus

What the job involves

• Your role will be to support the Rise Up sales function in France, Belgium and Luxembourg - Mid to Enterprise Customers
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• Work with the sales team to qualify opportunities against a set of criteria, to ensure they are strategically aligned to our product and support the sales team in response to requests for proposals (RFPs) as required
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• Demonstrate expert knowledge of the learning industry (technologies, methodologies, and best practice)
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• Develop a thorough understanding of our client business and technical challenges, operating environment, capabilities, and goals
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• Provide ideas to refine and evolve the core sales and pre-sales processes such as discovery, technical qualification, and proof-of-concept
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• Actively keep up to date with latest & upcoming features and functionality within the product and act as the primary point of contact for prospect’s technical queries that arise through the sales process
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• As required, manage discovery sessions to uncover client requirements, pitching tailored presentations to C-suite executives or interacting with technology architects and development teams
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• Design and deliver customized demonstrations to support the sales team as required
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• Comfortable working in a scaling business, where time is critical, and things change on a regular basis
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• Lead technical discussions with key customer/prospect stakeholders and decision makers, effectively articulating creative and technical solutions
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• Develop strong working relationships across internal functions (sales, customer success, product, development, operations, marketing, etc.)
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• Be willing to play a role in post-sale activity to ensure adoption or help grow accounts
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• Work closely with the implementation & customer success function to understand the best overall solution for our clients
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• Provides strategic recommendations on the use of learning technology and other digital tools to provide innovative and effective online and blended learning experiences