Payment Solutions Agent (relocate Greece)

Location: Waha (Work from Home)

Compensation & Benefits

• Base salary: 1,300 EUR gross/month
  • Monthly performance bonus: up to 10%
• Paid training: 10 working days
• Schedule: Monday-Friday | 09:00-19:00
• Work model: Fully remote from Greece

Relocation Support

• Full relocation package (flight, hotel stay, real estate agency fee)
• 250 EUR relocation allowance + real estate agency fee (for those relocating independently)

Interview Deadline:

Training Date:

Why Join the team

About The Project

Join the innovative financial arm, one of Switzerland’s leading financial institutions. Following the successful acquisition of ByJuno in 2023 and its merger with Swissbilling, the company is now driving the future of digital payment and invoice solutions empowering online and in-store businesses with modern, flexible, and secure payment methods.

As part of the Customer Support team, you’ll be the first point of contact for Swiss customers, ensuring a smooth and transparent payment experience that reflects the company’s trusted banking standards.

Your Daily Mission

• Handle inbound calls and emails from customers in German (and ideally another Swiss language).
• Provide Tier 1 customer support related to:
  • Invoice details and payment clarifications
  • Reminder fees and billing questions
  • Collection-related inquiries (mild debt collection tasks)
• Use internal tools to update customer records and follow up on technical or payment-related issues.
• Collaborate closely with your team and escape more complex cases when needed.

What We’re Looking For

• Languages: German C1 (Advanced). English B2 (Upper-Intermediate) (required for training).
• Education/Experience: No prior experience required; training is provided. Background or interest in finance, economics, or payments is a plus.
• Skills & Competencies: Excellent written and verbal communication. Solid computer literacy and multitasking skills. Problem‑solving mindset and adaptability.

Be part of a trusted Swiss banking brand with strong digital growth. Gain financial industry experience in a stable, international environment. Receive comprehensive paid training and continuous skill development. Enjoy clear salary progression and a performance‑based bonus. Work remotely while supporting Swiss customers with professionalism and empathy.

Hiring Process

• Submit your application online.
• Complete the language proficiency test (German & English).
• Attend interview rounds with the client.

Important: You must be able to provide a birth certificate for employment documentation.

Ready to launch your career in finance and customer experience with one of Switzerland’s most innovative payment companies? Apply now and join the team redefining the way Switzerland pays one invoice at a time.