Paper and Packaging - Account Manager

Overview

Account Manager - Paper & Packaging Chemicals (France)

Location: Home Office (France - Rouen area) | Industry: Paper, Packaging & Industrial Chemicals | Languages: French (native), English (fluent) | Travel: Approx. 60-80% (primarily regional)

As an Account Manager, you will have full responsibility for a portfolio of customers within the paper and packaging industry. Your objective is to retain, grow, and develop long‑term partnerships by delivering value‑driven chemical solutions that enhance customer performance and profitability. This role combines commercial ownership, technical value selling, and project‑based growth in a highly customer‑focused environment.

Key Responsibilities

• Manage and grow assigned customer accounts, with accountability for sales, margins, and profitability
• Build strong, trusted relationships with operations, technical teams, procurement, and management
• Identify, develop, and execute continuous improvement projects with measurable customer value
• Lead and assess mill trials and application projects from planning through to results
• Drive growth through new opportunities, upselling, and cross‑selling initiatives
• Serve as the primary point of contact for customers
• Collaborate closely with technical, business development, and regional teams
• Ensure safe, compliant, and professional operations at all customer sites

What Success Looks Like

• Consistent growth in revenue and gross profit
• High levels of customer retention and satisfaction
• Strong conversion of projects into sustainable business
• Excellent safety performance and regulatory compliance
• Clear contribution to regional market development

What You Bring

• Bachelor's degree in a technical discipline (e.g., Chemistry, Chemical Engineering, Pulp & Paper, Biology)
• Minimum 5 years experience in technical B2B sales (paper, packaging, water treatment, or industrial chemicals)
• Strong commercial acumen supported by technical credibility
• Ability to manage multiple projects, priorities, and customer expectations independently
• Confident communicator with a proven ability to build long‑term relationships

Why Join?

• Work with leading customers in an essential industrial sector
• Combine technical expertise with full commercial responsibility
• Grow within an organisation that values safety, integrity, and long‑term partnerships
• Be part of a collaborative, international environment with strong technical support

Application

Interested? Apply now!