Operational Excellence Director

Overview

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for an Operational Excellence Director to join our team in Paris on a permanent basis. This is a great opportunity for an experienced and enthusiastic candidate to join a global account team.

Responsibilities

• Operational Resource Management
• Local country representation, local point of contact for client escalation, occasional client meetings, dispute resolution
• Identifying and recommending margin improvement opportunities, including reviews, supply chain opportunities (in conjunction with Sourcing team), projects / extra works etc.
• Support on key personnel matters (recruitment, selection, on-boarding etc.) in conjunction with People team
• Oversight and governance on contractual KPI’s
• Oversight and governance on all IFM delivery
• Deliver key metrics and frameworks to ensure account efficiency and enable key deliverables
• Strategic partnerships with key internal and external stakeholders
• Ops leads support on growth opportunities

What You’ll Need

• Minimum 10 years experience in leading teams, preferably in Corporate Real Estate and Facilities Management
• Trusted Strategic Advisor – Provides strategic advice that delivers tangible, portfolio-wide value to clients
• High Value Provider– Develops and applies our market leading scale, expertise, and capability to deliver outcomes that cannot be replicated by our competitors
• Great Talent– Attracts, retains, and develops industry leading talent in every role