Network Performance Audit & Dealer Training Manager – Automotive

XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm.

Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility.

Why should you be part of our success story?

XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions.

Job Title: Network Performance Audit & Dealer Training Manager – Automotive

1. Network Performance Audit

• Conduct regular dealer network performance audits to ensure compliance with brand standards and operational requirements.
• Evaluate dealer organization structure, processes, and operational efficiency .
• Review dealership performance metrics including:
• Identify performance gaps and improvement opportunities .
• Prepare audit reports and recommendations for management and dealer principals.
• Follow up on corrective action plans with dealerships to ensure implementation and measurable improvements.
• Monitor and enforce automotive dealer standards across the network.
• Assess dealer organization structures , roles, and operational processes.
• Ensure dealerships operate according to brand guidelines and best practices .
• Support dealers in optimizing their organizational efficiency and operational performance .

3. Reporting & Performance Monitoring

• Develop and manage network performance reporting tools and dashboards .
• Track key dealer performance indicators and identify trends.
• Provide regular reports and insights to senior management and regional teams.
• Monitor progress of improvement initiatives across the dealer network.
• Design and manage the central training program for the dealer network .
• Develop and deliver training initiatives including:
• Product training
• Sales and service skills development
• Operational best practices
• Coordinate training programs with internal teams and external trainers.

5. Dealer Network Events & Learning Programs

• Organize dealer events and training sessions including:
• New product launch presentations
• Competitive analysis and market benchmarking sessions
• Ensure dealers are fully equipped with product knowledge and market insights .
• Facilitate knowledge sharing and best practices across the dealer network.

XPENG offers:

• An interesting, unique and very varied job at XPENG
• A job with an incredibly large contact surface both internally and externally
• An attractive salary package incl. pension and with the possibility of a bonus
• To be involved in the growth of an existing EV brand in Europe

Next steps:

To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further.

As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register.

We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team.

Our Commitment to Diversity and Inclusion:

At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.