Mid Market Account Manager - Climate School H/F

Account Manager – Mid-Market Clients

We are looking for an engaged and passionate Account Manager to help us take care of our Mid-Market clients.

You will be managing a portfolio of 30 accounts with the following responsibilities:

• Onboard an abundant flow of new customers and give them the support and tools needed to be quickly autonomous with our product
• Manage and secure the deployment of our products and their updates
• Identify the most strategic accounts in your portfolio to create long-term relationships with them to maximize their product adoption, answer new needs with our other products and reduce potential risks of churn
• Generate and maintain a pipeline of qualified, active opportunities and manage them to close

Qualifications:

• Strong interest for environment topics
• A background in Account Management and/or Sales (2 years)
• Strong organizational and multitasking skills to handle a large portfolio of SMB clients simultaneously
• Demonstrated commercial acumen and ability to identify upselling and cross-selling opportunities
• Teamwork
• Proactive problem-solving abilities and a customer-centric approach
• Fluent in French and English