Mexico City Sales Account Owner

About ZIM. In the fast‑changing shipping world, ZIM Integrated Shipping Services has set itself apart as an independent carrier with a fresh, unique approach. ZIM’s strategy as a global niche carrier offers distinctive advantages to customers worldwide. We have created a smart, efficient network that ensures stable, reliable services; and we have made it our mission to focus on the needs of our customers, which stand at the heart of all our decisions. We make the most of our flexibility and creativity to provide premium services and solutions adapted to our customers’ evolving needs. Our professionalism is built on decades of experience and skill, and a history as trailblazers in the container shipping business. At ZIM, we’re all about our people, and our people are all about the Z‑Factor. The Z‑Factor is that special ingredient found inside all ZIMmers, no matter their role or title. It’s what gives our assets extra pizazz and makes our customers choose us again and again. It can’t always be described in words— but you can feel it’s there, always at your service. It’s the spirit of innovation, it’s the can‑do approach, it’s agility in thought and action, it’s the personal touch with both employees and customers.

Get ready to experience the Z‑Factor for yourself. We are looking for a Field Sales Executive in Monterrey to generate new leads, convert leads to customers, meet sales goals, build strong customer relationships, understand customer needs, and communicate them to the operations team so that together we can provide excellent and agile service.

Main Responsibilities

• To reach and exceed the sales target assigned (volume and revenue)
• Identify and develop leads and new customers in Mexico.
• Manage the sales process with potential and existing customers to maximize short‑ and long‑term results.
• Build, maintain and manage relationships with customers in the assigned portfolio.
• Handle the sales process with customers by performing needs analysis, designing solutions, and negotiating deals.
• Identify and pursue opportunities for cross‑sell and up‑sell to existing customers.
• Maintain direct contact (face‑to‑face) with customers on an ongoing basis according to visit plan.
• Identify potential customer issues and solve them in collaboration with the sales team.
• Closely liaise with inside sales and customer service to guarantee high controlled and followed‑up service quality to customers
• Assists A/R department in dealing with credit management issues
• Deliver all sales presentations to customers.
• Qualify customers' sales potential and plan activities to increase share of wallet.
• Build account plans for customers including Account's short‑ and medium‑term forecast, growth potential, needs assessment, proposed steps for growth.

Requirements

• 5+ years proven successful industry experience in Container Shipping Sales
• In‑depth market knowledge
• Customer‑centric approach with established customer contacts
• Assertiveness skills
• Strong teamwork spirit, excellent team player.
• Effective negotiation skills
• Effective presentation skills
• Fully proficient MS Office Excel / Word / PowerPoint

Global Sales teams work to fit creative and efficient solutions for ZIM’s customers, varying from huge companies to small businesses, shipping everything from large vehicles to fresh fruit, based on a deep understanding of their unique needs. Sales work alongside Customer Service and Business Development to create a holistic customer experience.