Manager, QA Operations Service Provider

Join our Global Quality organization as a key contributor to Clinical & Medical QA. Within QA Operations Service Provider, you will ensure quality oversight of service providers involved in clinical studies and programs. You’ll develop and maintain effective quality systems, ensure compliance with internal and external standards, and act as a partner to Clinical Trial Excellence and Procurement.

Key Responsibilities

• Oversee qualification and ongoing quality oversight of service providers
• Support Service Provider Quality Oversight Meetings and ensure follow-up on actions
• Monitor and report on service provider quality performance
• Maintain quality agreements and ensure alignment with contracts
• Support audit and inspection readiness, including CAPA implementation
• Contribute to training and continuous improvement initiatives

What We’re Looking For

• Demonstrated experience in the pharmaceutical industry, with a solid background in quality roles supporting medical affairs or R&D
• Experience in quality oversight of service providers within pharma
• Master’s degree or higher in a relevant scientific discipline (preferred: Master’s in quality or PhD)
• Fluent English required
• Strong skills in collaboration, problem-solving, and driving results

Why Join Us?

• Collaborative Work Environment: Work with dynamic, globally connected teams and cross‑functional partners in R&D, Medical Affairs, Procurement, and Legal.
• Career Growth & Impact: Opportunities to lead or co‑lead global projects, clear pathways for career progression, and the chance to make a real impact on patient safety and compliance.
• Recognition & Development: Global recognition programs, ongoing feedback, annual performance reviews, and access to learning and professional development opportunities.

Ready to drive quality excellence? Apply today and be part of a company that values your growth, wellbeing, and impact!