Manager, QA Operations

Responsibilities

• Oversee qualification and ongoing quality oversight of service providers
• Support Service Provider Quality Oversight Meetings and ensure follow-up on actions
• Monitor and report on service provider quality performance
• Maintain quality agreements and ensure alignment with contracts
• Support audit and inspection readiness, including CAPA implementation
• Contribute to training and continuous improvement initiatives

Requirements

• Demonstrated experience in the pharmaceutical industry, with a solid background in quality roles supporting medical affairs or R&D
• Experience in quality oversight of service providers within pharma
• Master’s degree or higher in a relevant scientific discipline (preferred: Master’s in quality or PhD)
• Fluent English required
• Strong skills in collaboration, problem-solving, and driving results.

Core Competencies

Demonstrates expertise in quality oversight within the pharmaceutical industry, focusing on service provider management, compliance, and continuous improvement initiatives. Proficient in maintaining quality agreements and ensuring alignment with contracts while supporting audit readiness and CAPA implementation.