Knowledge Management & AI Chatbot Specialist

Kéoni Consulting, based in France, is seeking a Communication & Knowledge Management Officer to structure and improve knowledge materials, supporting self-service channels and the chatbot. The role focuses on knowledge governance and content quality, with a strong emphasis on user experience and collaboration with IT and project teams.

The ideal candidate has extensive experience in knowledge management, UX, and AI chatbots, plus proficiency in Adobe Suite and Microsoft Office, including