Key Account Manager - Tatcha

National Account Manager – Tatcha UK/EU

Business Context

Tatcha was founded in 2009 by Vicky Tsai who unexpectedly found herself in Kyoto, where she encountered a culture of harmony, beauty, and well-being that healed her from skin to soul. Every Tatcha formula is crafted at the Tatcha Institute in Tokyo, where leading scientists innovate within tradition: balancing timeless Japanese botanicals with proven clinical ingredients to work with skin, not against it.

The Role Description: National Account Manager

We have an exciting opportunity to hire an ambitious, passionate, and driven National Account Manager for Tatcha UK/EU.

In this role you will be responsible for managing key UK/EU National Accounts: driving sales performance, growing market share and developing enriched retailer relationships at senior levels. You will be responsible for creating and delivering 3 year business plans, leading & executing our brand strategy with retail partners & managing sales targets within agreed budgets.

In this role you will report into the Head of National Accounts UK & EU and you will be responsible for one direct report.

Each day at Tatcha is different with new challenges to solve and tasks to tackle, but here is an idea of some of the things you will work on:

COMMERCIAL LEADERSHIP

Build 3 year brand commercial and budget plans & develop GTM strategy to achieve brand sales ambitions and goals

Establish, nurture and maintain amazing and collaborative relationships with key accounts to deliver 360 marketing plans to launch innovation/brand campaigns

Creates & agrees winning JBP with clear KPIs and regularly monitors performance and course corrects where necessary

Incredible negotiator, liaising with key stake stakeholders to optimize brand performance

Leads plan to achieve brand sales and profitability goals while monitoring stock levels with retailer