Key Account Manager

Role

This is a high-stakes, “full-cycle” strategic role. You won’t just be maintaining relationships; you will be the architect of growth for Key Accounts .

Your mission is divided into two strategic pillars: Retention & Growth: you will manage existing key clients identifying opportunities to deploy Semji across new international subsidiaries, launching new countries, and upgrading licensing plans to match their digital transformation. Strategic Conquest: you will lead the hunt for high-value prospects, navigating long-cycle sales (6-12 months) to convert them into long-term partners.

Core Missions

1. Strategic Conquest

• Identify and qualify high-potential opportunities (France and international).

• Manage the full sales cycle for complex accounts.

• Lead negotiations with high-level stakeholders (Marketing, Digital, SEO, and C-Level).

• Drive responses to tenders, RFIs (Request for Information), and RFPs (Request for Proposal), and build tailored value propositions.

• Collaborate closely with AE (Account Executive), AM (Account Manager), CSM (Customer Success), Professional Services and Product teams.

2. Retention and Growth

• Build long-term account plans with a strategic vision.

• Ensure maximum C-Level satisfaction by driving platform adoption and leading Quarterly Business Reviews (QBRs) focused on SEO, GEO, and ROI results.

• Identify levers for upsell and expansion across multiple countries or teams.

• Monitor client performance KPIs (traffic, conversions, ROI) to build a relationship of trust.

3. Strategic Contribution

• Contribute to the continuous improvement of the sales pitch and the “Key Accounts” Go-To-Market strategy.

• Share market and field insights with the Product and Marketing teams.

• Represent the company at trade shows, events, and webinars to engage with strategic accounts.

Key Responsibilities

• Complex Selling & Multi-Thread Engagement: Navigate deep into organizations. You will lead conversations simultaneously with Head of SEOs, SEO Writers, CMOs, C-Level executives, as well as Procurement and Legal departments.

• Global Contract Engineering: Create, negotiate, and close worldwide offers and global master service agreements (MSA) that span multiple regions and business units.

• Strategic Hunting & Nurturing: Drive the RFP process from start to finish. You will lead Proof of Concepts (PoC) to demonstrate value and turn “cold” prospects into “hot” accounts.

• Public Speaking & Leadership: Represent Semji at high-level industry events, lead steering committees, and “handle the room” during complex pitches or client workshops.

• Orchestration: Act as the conductor between internal teams (Product, Customer Success, and Professional Services) to ensure our platform delivers on the promises made during the sales cycle.

The Strategist: You have a proven track record of managing CAC 40 or Global 500 accounts. You understand the nuances of selling B2B SaaS in complex environments.

The Hybrid Profile: You are comfortable “hunting” a new logo and you are “farming” and growing an existing one.

Expert Communicator: You possess a high “EQ” and “IQ,” allowing you to pivot your language from technical SEO discussions to high-level ROI business cases for the C‑Suite.

Industry Savvy: You have a strong interest (or experience) in SEO, Generative AI, and the evolving landscape of AI Agents.

International Mindset: You are based in the French market but possess the English fluency required to lead worldwide expansions and negotiate with international stakeholders.