Junior IT G&A application manager F/M

LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees.

Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and is regularly selected for the French Tech Next40/120 program.

In 2025, LumApps strengthened its leadership position by partnering with Beekeeper , a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline.

Our mission: To make people feel that they belong and have a purpose, and to create an environment where all employees are engaged and work together towards the same goal.

Over 700 leading companies trust our solution to:

• Improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites.
• Transform employees into real ambassadors of their company.
• Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips.
• Help companies reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.

With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all over the world. Over the past year, we have been driving an ambitious phase in our journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.

Key Responsibilities

• Support Users & System Evolution:
  • Provide Expert Support: Offer second-level support for G&A application use across the G&A teams.
  • Coordinate with Integrators: Manage and coordinate with our integrators and G&A systems providers, addressing bugs and driving system enhancements.
• Ensure consistency & data integrity between all G&A systems:
  • Ensure that masterdata are shared between all G&A systems, and that data flows between smoothly without alteration.
  • Analyze all evolution requests with a holistic view on all potential impact on our G&A tech stack.
• Improve our systems & participate in strategic initiatives:
  • Shape the Future: Collect, analyze, challenge, and prioritize requests for finance system, process, and master data evolutions to maintain and continually refine our G&A systems roadmap.
  • Participate in evolution projects: Participate in evolution implementation, in coordination with Key Users and systems integrators providers. The objective is to lead small evolution projects after a few months.
  • Participate in Strategic Initiatives: Play a key role in high-impact projects, including:
    • Integration of newly acquired companies into our systems, with technical projects and onboarding of new users.
    • Implementation of new tools (for diverse topics such as P2P, Travel & Expenses, CSR KPI management).

IT G&A is an evolving team organized in a 3‑level structure: Level 1 (Key Users) manage demand, first‑level support, quality control, and change management; Level 2 (G&A) provides preventive maintenance, user training, and escalates complex issues to Level 3 (systems integrators and software providers). The G&A team supports a tech stack that includes ERPs (NetSuite, SAP ByD), add‑ons (ZoneCapture, ZoneReconcile, ZoneSFTP, Celigo, ChargeBee, Lucanet), HRIS/ATS (Lucca, Teamtailor), P2P & Travel (Spendesk, Egencia, Pivot), Cash Management (Cobase), Excel/Sheets, Legal (ContractWorks, DocuSign), Jira Service Management, and more.

Required Skills

• Must-Haves
  • At least 3 years of experience administering G&A systems, ERP & Financial Systems.
  • At least 2 years in administering ERP systems.
  • Business acumen: Good understanding of business processes, especially Accounting and Controlling principles.
  • Data proficiency: Strong SQL skills for data querying and analysis.
  • Language skills: Fluent in French & English.
• Nice-to-Haves
  • SaaS Experience: Ideally working in a fast‑growing SaaS company.
  • HRIS management: Experience administering HR systems (ideally Lucca).
  • Project manager experience: Participation in G&A projects in an international & cross‑functional environment.

Soft Skills

• Analytical & Problem Solver: Highly analytical with a keen eye for detail, diagnosing complex issues and proposing practical, effective solutions.
• Collaborative & Persuasive Communicator: Empathetic and persuasive, translating functional needs into efficient, scalable solutions and managing cross‑functional relationships and change communication.
• Proactive & Adaptable: Identifies and proposes solutions to problems before they are explicitly raised, navigating multiple priorities while keeping the company’s strategy in mind.
• Tech‑Fluent: Comfortable with multiple software interfaces, patient and empathetic when communicating with non‑technical users.

Benefits

• Hybrid work model – 2 days at the office, 3 days remote.
• RTT days – 10 extra days off per year.
• Meal vouchers (SWILE) + free snacks & coffee.
• Yoga classes – Mindful break in our Paris office.
• Supportive parental leave and family moments – including a Christmas party for your kids.
• Health insurance (ALAN) – 60% covered + full life & disability cover.
• Afterworks, team celebrations & seasonal parties.
• Equipment provided.
• French & English lessons, professional development & access to Leeto CSE.

We’re proud to offer a work environment where people feel supported, valued, and empowered. We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.