IT G&A application manager F/M

IT G&A application manager F/M

LumApps is now more than just an Employee Experience Platform – it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees. Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program.

In 2025, LumApps strengthened its leadership position by partnering with Beekeeper, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers – from HQ to the frontline.

Our mission: To make people feel that they belong and have a purpose. To create an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust our solution to: improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites, transform employees into real ambassadors of their company, make employees more efficient and better connected to their peers and relevant information, reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.

With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all around the world. Over the past year, we have been driving an ambitious phase under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation. If you harbour these core values – be bold, do amazing things; say what you mean, do what you say; one team, same mission; always be evolving – apply now!

Team

Team is part of the CFO Office. The IT G&A Support & Evolution manager is responsible with a junior team member of optimizing the usage of our G&A tech stack, by the functional team including HR, Finance, Legal, Procurement, and Corporate Operations. He will act as the vital bridge – the functional translator – between our business teams and technical providers.

Missions

• Support Users & System Evolution
  • Provide Expert Support: Offer second-level support for G&A application use across the G&A teams
  • Coordinate with Integrators: Manage and coordinate with our integrators and G&A systems providers, addressing bugs and driving system enhancements
  • Ensure consistency & data integrity between all G&A systems: Ensure data coherency between all systems, make masterdata shared and data flows smoothly without alteration, analyze evolution requests with a holistic view on all potential impact on our G&A tech stack
• Improve our systems & participate to strategic initiatives
  • Shape the Future: Collect, analyze, challenge, and prioritize requests for finance system, process, and master data evolutions to maintain and continuously refine our G&A systems roadmap
  • Lead evolution projects: Lead with systems integrators/providers and key users
  • Participate in Strategic Initiatives: Play a key role in high-impact projects, including integrating newly acquired companies into our systems
  • Implement new tools (e.g., P2P, Travel & Expenses, CSR KPI’s management)
• Key user role responsibilities
  • Demand Management: Act as the single entry point for scope requests; split requests between “Support request”, Training issues and “Evolution needs”
  • First-Level Support: Assist users before escalating to IT G&A
  • Prioritize evolution needs; Control quality: Test and validate new reports or tool updates before go-live
  • Change Management: Support the training of users for new evolutions
  • Preventive maintenance of the G&A application; Train key users and support process documentation
  • Second-Level Support: Treat support requests that key users cannot handle; Escalate to software provider or integrator for complex issues
  • Deploy evolution requests independently or with external expertise; Provide detailed needs analysis for large projects to the G&A project management team

Tech Stack

You will gain hands‑on experience and provide support for the following systems (list may evolve):

• ERPs: NetSuite, SAP ByD (SAP By Design) – Unification project will launch in 2026
• ERP add‑ons: ZoneCapture (AP Automation), ZoneReconcile (Bank Rec), ZoneSFTP, Celigo Cloud Extend, Subscription management: ChargeBee
• EPM: Lucanet – new RFP 2026
• HRIS/ATS: Lucca (incl. Expense Reports and Project Management), Teamtailor
• P2P & Travel: Spendesk, Egencia, Pivot (to be implemented)
• Cash Management: Cobase
• Worksheets: Excel (with PowerQuery) and Google Sheets
• Legal: ContractWorks, DocuSign
• Others: Jira Service Management

Background & Technical Skills (Must-Haves)

• At least 5 years of experience administering G&A systems ERP & Financial Systems
• At least 3 years in administering ERP systems
• Business acumen: Good understanding of accounting and controlling principles
• Integrator Management: Ability to challenge functional and financial proposals from financial system integrators
• Data proficiency: Strong proficiency in SQL for data querying and analysis
• Language skills: Fluent in French & English

Background & Technical Skills (Nice-to-Haves)

• SaaS experience – preferably in a fast-growing SaaS company
• HRIS management – experience in administering HR systems (ideally Lucca)
• Project manager experience – leading G&A projects in an international & cross‑functional environment

Your Soft Skills

• Analytical & Problem Solver: Highly analytical, keen eye for detail, diagnosing complex issues and proposing practical solutions while maintaining a global strategic perspective
• Collaborative & Persuasive Communicator: Empathetic, persuasive, translating functional needs into efficient and scalable solutions; building cross‑functional relationships and managing change and communication
• Proactive & Adaptable: Identifying and proposing solutions proactively, navigating multiple priorities and focusing on the most impactful topics
• Tech‑Fluent: Comfortable navigating multiple software, not intimidated by new interfaces, patient & empathetic communicating with non‑technical users

Why You’ll Love Working at LumApps

We’re proud to offer a work environment where people feel supported, valued, and empowered. Here’s what we offer:

• Hybrid work model – 2 days at the office, 3 days remote
• RTT days – ~10 extra days off per year
• Meal vouchers (SWILE) plus free snacks & coffee
• Yoga classes – mindful break in our Paris office
• Supportive parental leave and family moments – yes, even a Christmas party for your kids!
• Health insurance (ALAN) – 60% covered + full life & disability cover
• Afterworks, team celebrations & seasonal parties
• Equipment
• French & English lessons , professional development & access to Leeto CSE

We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.