Junior CSM miLibris - CDD 12 mois

Join mi

Libris !

mi

Libris is a digital tech company with a start-up mindset, founded in Paris in 2009. In 2020, mi

Libris joined Cafeyn Group, a leading digital news streaming platform, accelerating its growth and international expansion.

Our mission is to help publishers and content distributors successfully deploy their digital distribution strategies through premium software solutions.

Leading media companies trust us every day, including:\n\n

Daily Press: Le Figaro, Les Echos, Libération, La Provence, Sud Ouest, JDD, La Vanguardia

Magazine Publishers: Paris Match, Elle, Challenges, Sciences et Avenir

Professional & Specialized Media: Lexis Nexis, Lextenso

Thanks to our expertise in digital publishing and product innovation, we continue to expand into new markets and support a broader range of content creators worldwide.

Your team & responsibilities

As a Junior Customer Success Manager, you will join the Client Success & Technical Support team and play a key role at the intersection of customers, sales, and technical teams.

This role is ideal for a junior profile with a strong interest in technology, digital products, and Saa

S environments, combined with excellent communication and relationship-building skills.

You will work closely with:\n\n

Client stakeholders (digital, marketing, subscription, product, technical, and management teams)

Internal sales teams

Internal technical teams (backend, frontend, mobile, product)

Your mission will be to ensure customer satisfaction, support long-term client relationships, and help clients fully leverage our digital publishing solutions.

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