Junior Account Manager

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and imagination, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. 
In France, discover the empowered passionate professionals who made history creating our legendary perfumery school. Feel the heritage. Acquire knowledge and experience, gained in our renowned European Creation Centre, or from any of our 17 innovative sites across the country. Every day, your commitment, your humility, and your risk-taking will shape our future. Every essence of you enriches our world. We are Givaudan. Human by nature.

Purpose

Junior sales/business professional trained in assigned account management scope and key skill sets, with contributing and supporting responsibilities.

Core Responsibilities

• Under supervision, grow Givaudan Fragrance Ingredients Business with designated accounts by managing top and bottom lines
• Cultivate and manage customer relationships within portfolio of accounts
• Monitor customer and competitor activity and maintain customer information
• Track Account Plans for key accounts
• Identify/create opportunities for Givaudan to capture market share
• Identify customer requirements, leverage internal resources and coordinate cross-functional cooperation(e.g. Operation, Planning, Supply Chain, Purchasing, Customer Care etc)
• Follow KPIs versus targets (Sales, Gross Profit ) and take corrective actions if necessary
• Negotiate pricing agreements within guidelines
• Manage and resolve customer complaints and ensure prompt resolution

Academic Background

• University degree (or equivalent)

Professional Experience

• 5 years of overall experience

Technical Skills

• Verbal and written command of English
• Excellent Excel skills
• Ability to build and maintain effective relationships with customers
• Communication skills
• Basic negotiation skills
• Passion for the Fragrance Industry

• Customer Relationship Management
  
  • Builds and maintains effective relationships with customers, decision-makers and influencers
  • Identifies value drivers for key customers and understands how to position Givaudan offerings

Business Fundamentals 

Commercial Skills 

• • • Identifies new opportunities for turnover growth
    • Provides a high customer service level
    • Develops and delivers compelling presentations

General Business Management

• • • Understands customer strategy, initiatives, priorities
    • Understands annual budgetary parameters and profitability principles
    • Monitor performance and modify strategy and tactics
    • Good skill in SAP and other company systems
    • Understands Givaudan's business process

Fragrance Ingredients Business Management

• • • Competent olfactive knowledge and perfumery language
    • Knowledge of industry and customer regulatory requirements, including technical criteria and/or specifications

Communication

• Communicates effectively across functions and geographies

IMPORTANT: Please note that this role is available at our sites in Vallauris (France), and Vernier - Geneva (Switzerland). 

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.