IT Engineer

We’re not looking for a “ticket resolver”.

We’re hiring a true IT Engineer who owns internal systems end-to-end, keeps everything running smoothly, and actively raises the bar on security, reliability, and user experience.

At Onoff, IT is not back-office support. It’s mission-critical infrastructure behind a fast-growing global telecom Saa

S product .

We move fast. We expect ownership. And we value engineers who don’t wait to be told what to fix.

What You’ll Be Doing

Own IT Operations

Provide high-quality L1–L3 support across hardware, software, systems, and networks. Ensure employees can work without friction.

Manage Access & Identity

Handle IAM end-to-end: onboarding, offboarding, permissions, MFA, RBAC, and access security across systems.

Administer Core Tools

Maintain and optimise Google Workspace, Microsoft 365, Jira, Confluence, Dashlane, and internal Saa

S platforms.

Support Infrastructure & Connectivity

Troubleshoot VPN, network, Wi-Fi, and access issues. Ensure secure and reliable remote connectivity.

Manage Devices & Assets

Oversee full hardware lifecycle (laptops, phones, peripherals) and ensure clean inventory and provisioning processes.

Strengthen Security Posture

Apply security best practices (MFA, MDM, phishing protection, audit logs, access control). Participate in security initiatives.

Improve Processes & Vendor Management

Maintain licenses, manage renewals, optimise costs, and continuously improve IT workflows and documentation.

Support & Collaborate

Work closely with all teams, deliver clea