IT Business Analyst - Order to Cash (SAP SD)

Role Overview

You will integrate the Supply Chain Domain within the IT Global Organization. We are a SAP Competence Center of highly qualified experts in charge of Run activities and strategic Projects impacting our SAP Core solutions. You will be at the heart of the interaction between Global Operations and the IT ecosystem of L'Oréal.

Responsibilities

• Corrective & Evolutive Maintenance: Lead the day-to-day follow up of activities to ensure operational excellence.
• Strategic Initiatives: Take part in group-wide digital transformations (Data Platforms, Retail, E-commerce, etc.).
• Stakeholder Management: Partner closely with Global Operations directions and local business entities, as well as IT partners across Architecture, Development, and Data.
• The S/4HANA Transformation: Be a key player in L'Oréal's ambitious program to redesign and rationalize our global landscape onto a single S/4HANA core—a worldwide rollout of unprecedented scale.

Day in the Life

• SAP SD Mystery: Deep expertise in SAP SD (both ECC and S/4HANA), coupled with a comprehensive understanding of end-to-end Supply Chain flows.
• Cross-Functional Orchestration: Strong coordination skills to drive complex projects forward and ensure seamless follow-up when topics intersect across multiple global teams and stakeholders.
• Global Communication: Total confidence in an international, English-speaking environment, interacting daily with partners worldwide.
• Growth Mindset: A proactive drive to upskill and remain at the forefront of a fast-evolving tech landscape.

Qualifications

We love people that are curious, collaborative, eager to have an impact, proactive and who value innovation, autonomy, and team spirit.

• Technical Versatility: Familiarity with SAP technical layers (ABAP, Interfaces, APIs, etc.).
• Experience: 5+ years in IT Customer Care, Order-to-Cash (OTC), or the Supply Chain domain.

Challenges

• Problem-Solving At Scale: Your expertise will be key to resolving critical functional issues and translating new business needs into robust solutions.
• Beyond SAP: You will expand your scope to include global Supply Chain satellite applications and integrated data platforms.
• Dual-Legacy Management: You will join a center of excellence managing the run for both legacy ECC environments and our cutting-edge S/4HANA core.

Location

Based at our Beauty Tech Headquarters in Saint-Ouen (Paris area).

Benefits

• Invests in Tech and positions its Tech teams at the heart of its digital transformation strategy.
• Allows employees to have a real impact, to test their ideas, to innovate and to build our future.
• Offers a Hybrid Work Policy: 3 Days in Office, 2 Days Work from Home.
• Provides many benefits: VIP staff shop offering products at a preferential rate, a company restaurant & gym, 60% reimbursement of transportation subscription, etc.
• Dynamic mobility policy, training investment, remuneration re-evaluation, innovative HR measures, etc.
• Equal Opportunity Employer: we do not discriminate in recruitment, hiring, training, promotion, or other employment practices.

Equal Opportunity Statement

Is an Equal Opportunity Employer and takes pride in a diverse environment. We would love to find out more about you as a candidate and we do not discriminate in recruitment, hiring, training, promotion, or other employment practices. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.