IT Applications Specialist Apprenticeship h/f

Join the GO CIO department within AXA Group Operations. You will work on the Information Systems side of the organization, contributing to the transformation and operating excellence of the AXA Group.

Responsibilities

• Deployment of the reorganization of AXA Group Operations within all information systems.
• Migration of existing interfaces to ensure a smooth and efficient transition.
• Local administration of project management tools to optimise incident‑management processes.
• Application management of our artificial intelligence tool.
• Management of the backlog of functional and technical functionalities of applications.
• Service quality control and incident management.
• Translation of the application strategy into detailed requirements and prototypes.
• Identification and management of product gaps to generate new ideas that improve process efficiency, user experience, and IT efficiency.
• Definition of the scope and prioritisation of activities according to commercial impact.
• Collaboration with engineering teams (within GO CIO, Global Product or external suppliers) to deliver quickly and with optimal resources.
• Compliance with AXA standards of enterprise products (including data security and privacy).
• Managing the end‑of‑life of application products through migration, replacement and deactivation plans.

What you will develop

• A deep understanding of enterprise re‑organisation processes at the information‑systems level.
• Skills in system migration and integration of new interfaces.
• Practical expertise in application administration and optimisation.
• Project‑management and portfolio‑management skills.
• Mastery of applied artificial‑intelligence tools in business contexts.

Background and preferences

• Interest in exploring and understanding complex information‑systems.
• Desire to work in a dynamic, ever‑changing environment.
• A passion for collaboration with cross‑functional teams to improve internal processes.
• A drive to innovate and propose creative solutions to technical challenges.

Education and Specialisation

Formation: Engineering school, business school, university, Bac+5 level. Specialisation: Information‑systems, project management, artificial‑intelligence, or similar areas.

Soft skills

• Excellent communication skills, both oral and written.
• Analytical ability and complex problem‑solving.
• Team spirit and proactive collaboration.
• Adaptability and flexibility in the face of change.
• Organisational awareness and time management.

Hard skills

• Practical knowledge of applications and project‑management tools.
• Understanding of information‑systems and migration processes.
• Basic incident‑management skills.
• Familiarity with artificial‑intelligence tools.
• Ability to work with various software and IT tools.

Languages

English and French fluently (all documents will be written in English).

IT tools

Office 365, Microsoft Teams.

What we offer

We foster an inclusive environment that values diversity and promotes equal opportunities for all. Our technology‑driven culture supports high‑quality execution and continuous learning.