IS Production Manager

Transversal Delivery Center (part of Trading Information System, with more than 130 collaborators) is looking for a IS Production Manager to ensure a good quality of the run.

Job Description

The IS Production Manager will have to sustain the securization of the Information System production run.

• Supervises the operational support activities.
• Works closely with all IT teams/resources to drive and coordinate issues analysis and resolution.
• Ensures that IT systems are operating with sufficient visibility and instrumentation to deliver incident detection, response and resolution.

Incident & Crisis Management

• Leads the major incidents and crisis management.
• Ensures proper analysis of incidents, documentation after resolution and the processing of actions for the continous improvement.

Change Management

• Defines & implements guidelines and process to ensure a good quality of the run.
• Enhances the processes that measure, monitor, and report on the availability and performance of IT systems.

Qualifications

You have ten years experience in a similar IT position, combination of support, infrastructure management, development and management experiences for trading business activities.

Your technical expertise covers: team management (more than 8 people) and transversal coordination, IS Security, IS Change processes...