IRIS2 Governmental Service Engineer H-LEO (Paris/Turin)

Job Overview

The Governmental Service Engineering – LEO Layer role is key to shaping and overseeing the technical aspects of IRIS² governmental services within the Low Earth Orbit (LEO) satellite layer. Working closely with the corresponding MEO role and under the coordination of the Service Engineering Officer, this position ensures that services are designed, specified, and delivered to the highest standards. Activities include engaging with customers (ESA/EC), designing service concepts, defining performance indicators, drafting operational models, and collaborating with the System Architecture Team to ensure seamless service delivery and monitoring.

Define Service CONOPS and Requirements

Develop and maintain detailed Concepts of Operations (CONOPS) and service models for the LEO layer.

Support the definition and evolution of the Service Catalogue .

Collaborate with cross‑functional teams (System Engineering) and stakeholders (EC, EUSPA) to ensure alignment across operational concepts.

Co‑develop and refine Key Performance Indicators (KPIs) , including measurement methodologies and target values.

Ensure consistent KPI definition and application across all project streams.

Develop Service Requirements

Translate high‑level service performance goals and CONOPS into clear technical requirements .

Define provisioning and monitoring frameworks to guarantee service stability, scalability, and reliability .

Lead Service Stream Evolution (LEO Layer)

Contribute to the effective use and integration of LEO satellites.

Update and maintain the Service Implementation Plan .

Contribute to the Governmental Product Catalogue to ensure ongoing alignment with market needs and technological advancements.

Where You’ll Work

Ideally based in one of Eutelsat Group's headquarters within the European Union: Paris, France or Turin, Italy . Flexible work model combining office and smart working .

Benefits

• Commitment to Diversity & Inclusion : With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. One‑third of our executive team and 60% of our board are represented by women.
• Ways of Working That Drive Us : As “One Team,” we work collaboratively towards shared goals, with customer‑centricity, respect, and inclusivity as our guiding principles.
• Sustainability at Our Core : At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space.
• Work‑Life Balance : We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life.