ING. APPLICATION

JOB PURPOSE

Based on the objectives set by his or her superiors, the application engineer manages and monitors the projects within his or her scope. He/she is the technical reference for his/her scope.

SIGNIFICANT ACTIVITIES

• Complex business management – Handle customer relations from the moment an order is placed (contractual exchanges, project follow-up, commercial relations, etc.)
• Ensure the supply of materials and components required for the project realization
• Select external service providers (deadlines, prices, technical feasibility, etc.), in collaboration with stakeholders (sales teams, purchasing, etc.)
• Participate in and contribute to the launch of the project (meetings, etc.)
• Coordinate and monitor work (work orders, resources, deadlines, compliance, etc.) for projects within its scope
• Write application visit reports to ensure proper installation of hardware before handover to service teams
• Define, monitor and update indicators for projects within its scope (cost tracking, profitability, areas for improvement, etc.) and implement corrective actions where necessary, in collaboration with internal stakeholders
• Produce mechanical and electrical drawings (oil, etc.) for its customers perimeter in order to ensure document delivery in accordance with specifications
• Ensure project compliance and turnaround times
• Guarantee application and installation specifications to customers
• Organize and carry out installation audits at customers within its scope and implement corrective actions where necessary
• Be a privileged technical contact for internal and external stakeholders on its projects
• Provide technical support to internal stakeholders
• Contribute to the continuous improvement of internal and external business tools

RESPONSIBILITIES AND SCOPE FOR ACTION

• Ensure compliance, quality and deadlines for projects within its scope
• Ensure the profitability of projects within its scope (margins, etc.)
• Ensure compliance with regulations and business procedures
• Ensure the completion of manufacturer audits within its scope
• Know, apply and enforce internal and external compliance procedures and rules

PROFESSIONAL KNOWLEDGE (DIPLOMA(S) AND/OR EXPERIENCE(S))

5 years' higher education in industrial engineering and/or significant experience preferred.

SPECIFIC KNOWLEDGE

• Technical skills – General knowledge of industrial engineering
• In-depth knowledge of project management
• General knowledge of sales (customer relations, etc.)
• General knowledge of products (ranges, functionalities, etc.)
• General knowledge of IT tools and information systems
• Intermediate level of English (B2)

BEHAVIORAL SKILL(S)

• Good interpersonal skills
• Active listening
• Thoroughness
• Analytical skills
• Responsiveness
• Adaptability