Group Digital Product Owner
Group Digital Product Owner
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We are looking for our future Digital Product Owner within the Euromaster Group headquarters located in Lyon. This permanent position is to be filled as soon as possible.
MISSION
As part of the Euromaster Group Digital Marketing team, your mission is to define the product vision and roadmap for key digital assets (mainly B2C platforms), as well as identify and deploy new initiatives aimed at improving online customer experience and business performance. You will drive continous enhancement of several B2C platforms by leveraging the agile methodology, own the digital customer journey for 19 countries in Europe and harmonise our European B2C platforms around same UX, UI and features usage.
KEY EXPECTED ACHIEVEMENTS
PRODUCT STRATEGY & STEERING
- Own and evolve the vision and roadmap of our B2C digital platforms: e-commerce, web-to-store, blog... in accordance with the defined digital strategy
- Work with Offer director, CRM & Customer Experience director and Operations teams to co-design the best online to offline customer journey
- Follow a customer-centric approach striving to understand their expectations and exceed them
- Identify new potential products to serve digital marketing initiatives
- Optimise the platform by identifying key enhancements to drive traffic to service centers
- Identify, analyse, deploy and animate external partners/products with a CRO objective
- Build & leverage the knowledge of the countries by conducting webinars, trainings, sharing documentation on the key features of the platforms
- Collaborate with other e
Retail entities of the Michelin Group to identify synergies, leverage best practices and co-build a shared platform ambition
PRODUCT LIFECYCLE MANAGEMENT
- Collaborate with country digital managers to define strategic