Global Solution Design Expert

Global Solution Design Expert

The Global Solution Design Manager plays a pivotal role in securing business opportunities and optimizing pricing strategies by leading the end-to-end bid process—from opportunity identification through to proposal submission.

This role is responsible for developing competitive pricing models that maximize profitability while maintaining strong market positioning. It involves close collaboration with sales, finance, and legal teams to gather and align all necessary inputs for bid preparation.

Additionally, the position requires the preparation of high-quality, compliant responses to tender documents, ensuring all client requirements are fully addressed. Continuous monitoring of industry trends and competitor pricing strategies is essential to refine and strengthen bidding approaches.

The role also includes engaging with clients and key stakeholders to present proposals, negotiate favourable terms, and support successful outcomes. Maintaining a bid tracker and analysing results to enhance future performance is a key responsibility. Close collaboration with Global, Regional and Local teams is essential for success in this role.

WHAT ARE YOU GOING TO DO?

• Serve as the primary contact for key customer tender‑related inquiries and communications.
• Analyze and manage tenders, RFQs, and RFPs for IP&ES from local clients, regional offices, and global teams, ensuring coordination with relevant offices for data collection and integration into technical & commercial proposals.
• Design and provide technical solutions in coordination with the Company’s SMEs, i.e., Engineering, Chartering, Operations, QHSE, Legal, Finance, etc.
• Assess, review, and evaluate tenders, bids, and proposals to verify pre‑qualification criteria, contractual exceptions, technical specifications, and pricing requirements.
• Prepare and submit accurate, compliant, and competitive commercial bid responses, including contract exception lists, within set deadlines.
• Develop competitive pricing models to maximize profitability, coordinating with global and local pricing teams to secure optimal carrier and service provider rates for incorporation into commercial proposals.
• Collaborate with the operations team to design tailored logistics solutions for Project Logistics, including support for the Project Control Center as needed.
• Conduct postmortem analyses and generate periodic reports on tender performance, win/loss trends, and project timelines.
• Oversee online customer bid portals such as Ariba, Coupa and others for online bidding, when required.
• Identify opportunities to improve profitability and align pricing strategies with business goals by working closely with sales, finance, operations and marketing teams.
• Monitor global pricing effectiveness and adjust strategies accordingly.
• Perform benchmarking exercises to evaluate costs and margins, ensuring profitability in tenders and proposed solutions.
• Review client requirements from a legal standpoint and consult with finance and legal departments at local, regional, and global levels, coordinating with the legal team to develop contract deviation lists.
• Support operational team to establish SOPs to facilitate a seamless transition and implementation during customer onboarding, ensuring full compliance with contractual agreements.
• Oversee execution plans, vendor selection and building strategic relationships with suppliers.
• Engage with CEVA network around the world on bid and proposal‑related matters.
• Take on additional responsibilities as assigned, supporting specific departments, divisions, or individualized projects.
• Maintain a comprehensive database of submitted commercial and technical proposals following CEVA guidelines.
• Attend QBRs/MBRs with clients and internal teams to review tender performance and business outcomes.
• Participate in clarification meetings online and face to face with customers during bidding and negotiation stage.
• Participate in the set‑up and follow‑up of internal standard procedures to enhance productivity and transparency.
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility.
• Ensure the compliance with applicable legal requirements.

WHAT ARE WE LOOKING FOR?

• Minimum 10 years’ experience in Customer Service Supervising or Pricing within freight forwarding.
• Minimum 8 years Project / Oil & Gas experience.
• Diplomatic skills to be used in front of the customers.
• Analytic and negotiation skills.
• Customer oriented & team player.
• Able to work under pressure where needed.
• Able to travel abroad if required.
• Good time management techniques.
• Computer Literacy (MS Office).
• Excellent written and oral communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.
• Must be able to read, write and speak English fluently.
• Ability to communicate and interact effectively with multi‑functional and diverse backgrounds.
• Ability to read, analyze and interpret highly complex regulations and procedures, and respond to common inquiries or complaints.
• Effectively present information and respond to questions from groups of customers and employees.
• Working knowledge of IT technical disciplines related to systems architecture, operating systems, programming environments and databases.
• Ability to develop short and long‑range project planning, and effectively communicate information to diverse work groups.
• Experience in strategic planning and execution.
• Ability to solve critical issues in a fast‑paced environment with time‑sensitive deadlines.
• Strong interpersonal skills including diplomacy and patience.
• Demonstrated skills in organization group process, problem identification and resolution.
• Strong organizational and time management skills with ability to manage multiple projects and set priorities.
• Ability to manage the financial aspects of the department including purchasing, budget preparation and review, financial reporting and monitoring expenses.
• Experience as a project manager or similar roles in pricing, transportation logistics or supply chain management preferred.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.