Global Head of Wholesale Excellence (F/H)

Steer, manage, and deploy the global wholesale digital platform “B2B / Salesforce” (catalogue, order taking, replenishment) – a key, high‑visibility project. Lead the B2B Project Team with a strong drive on change management, training the trainers, and transversal functional stakeholder collaboration.

Harmonize global wholesale order model – the strategic channel to drive business and operating results.

Mission

1 – Lead Global Wholesale B2B Digital Platforms

• Improve client or user experience of order taking, replenishment, and wholesale management.
• Structure and drive the project roadmap by analyzing competition and existing processes, gathering client feedback.
• Propose enhancements and continuous improvements aligning market requirements and client types (Key Accounts, Specialty Accounts…).
• Lead platform deployment in new markets (e.g., USA) and maximize adoption.
• Assess market and client specifics to integrate them into solution design.
• Lead monthly project committees and provide regular reporting (progress, next steps, alerts) and budget follow‑up.

2 – Order Season Management (RUN)

• Ensure preparation and execution of each season.
• Plan and supervise launch with transversal functional departments.
• Ensure timely availability of tools and content aligning with buying gate dates; lead seasonal milestones and market execution.
• Collect feedback and ensure high client satisfaction.

3 – Harmonize Global Wholesale Order Model

• Improve methodology on wholesale buying and replenishment with regional teams.
• Lead the creation of seasonal wholesale toolkit with cross‑functional stakeholders in a 360 approach.
• Enforce global segmentation framework and work closely with Product and Buying to offer dedicated assortments accordingly.
• Contribute to other wholesale‑related projects.

Profile

• +10 years of wholesale experience in premium fashion brands.
• Experience with wholesale order platform management or digital platform – a must.
• Excellent communication for change management with users and partnerships with different stakeholders (customer, business, IT, products).
• Good analytical and synthesis skills.
• Strong interest in tech + knowledge of Salesforce.
• English required.