Global Head of Wholesale Excellence (F/H)

- Steer, manage & deploy the global wholesale digital platform “aka B2B/Salesforce” (catalogue, order taking, replenishment) – a key & high‑visibility project

- Lead the B2B Project Team with a strong drive on:

• Transversal functional stakeholders' collaboration
• Change management with excellent communication skill
• Train the trainers

- Harmonize global wholesale order model – the strategic channel to drive business and operating results.

Mission:

1 – Lead global wholesale B2B digital platforms

i – Project management - B2B digital platform

• Improve clients’ or user’s experience of order taking, replenishment, wholesale management
• Structure and drive the project roadmap by analyzing competition and existing processes and gathering client feedback.
• Propose enhancements and continuous improvements aligning market requirements and client types (Key Accounts, Specialty Accounts…).

ii – Deployment of new regions and client scopes

• Lead platform deployment in new markets (e.g., USA) and maximize adoption.
• Assess market and client specifics to integrate them into solution design.

iii – Project governance and reporting

• Lead monthly project committees and provide regular reporting (progress, next steps, alerts) and budget follow‑up.

2 – Order season management (RUN)

• Ensure preparation and execution of each season.
• Preparation: planning and supervising launch with transversal functional departments.
• Ensuring timely availability of tools and content aligning with buying gate dates Launch & operational run: leading seasonal milestones and ensuring market execution.
• Feedback: ensuring high client satisfaction.

3 – Harmonize global wholesale order model

Improve methodology on wholesale buying and replenishment with regional teams.

• Lead the creation of seasonal wholesale toolkit with cross functional stakeholders in 360 approach.
• Enforce global segmentation framework and work closely with Product and Buying to offer dedicated assortments accordingly.
• Contribute to other wholesale related projects.