Global Head of Artist Experience & SaaS Success

A growing Saa

S platform in Paris seeks a Customer Success Manager to lead their strategy and execution. You will manage a team dedicated to supporting over 8,000 artists globally. Key responsibilities include designing top-class support, monitoring retention metrics, and collaborating across departments. Ideal candidates have 2+ years in customer success within Saa

S, demonstrate strong leadership, and are passionate about client care. This role offers an opportunity to shape customer experience and drive team success.

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