Global Customer Success Manager: Adoption & Renewal

Fairly Made® is seeking a Customer Success/Account Management professional to own post-sale relationships in Paris. You will onboard, drive platform usage, and renewals, while ensuring client teams achieve measurable value. Your feedback will shape the product and you will work across AM, Data, Product, and Supplier teams.

The role emphasizes data-driven decision making, training clients, and managing a portfolio with proactive renewal planning. English fluency is required; French is a plus.