Global Account Manager (Communications & Media)

Requirements

• Consistent track record of selling complex enterprise software or technology to C-level within a Global Account setting
• Strong POV of industry trends and ability to build a narrative of digital transformation within the Marketing, Communications & Media sector
• Deep understanding of Communications & Media compliance challenges, digital transformation and impact of IA solutions
• Conveys leadership, authority and confidence with every interaction, no matter what form the message; presentation, orally and in writing
• Experience in defining an Account Strategy and Execution Plan for a complex Global Account
• Ability to map out and strategically define account plans for top-tier accounts managed
• Accurately forecasts and achieves revenue goals
• Ability to sell both an application and deployment of a platform
• Effectively optimises internal and external networks
• Evidence of relationship building skills with an ability to grow and nurture relationships
• Excellent at leveraging C-level and LOB relationships
• Exhibits characteristics of self‑starting, risk‑taking, and a drive to succeed
• Ability to negotiate complex deals

What the job involves

• A successful Global Account Manager is able to use their consultative selling skills to drive engagements at C-level, whilst building and managing a customer‑orientated team, which is able to balance short‑term results and long‑term engagements
• The Global Account Manager is a compelling communicator and operates as a trusted advisor to deeply understand the unique company challenges and goals of their client
• You will advise the customer on the Salesforce Platform to evangelise AI‑powered solutions that will help them reach their business goals and blaze new trails within their organisation
• Global responsibility for a multinational media group headquartered in France
• Coordinating a global team within a matrix organisation
• Engagements with C‑Level decision makers to position Salesforce solutions through strategic value‑based selling, business case definition, ROI analysis, references and analyst data
• Leading and inspiring a team of Account Executives, Named Account Managers (NAM), and virtual team members
• Driving significant coordination amongst internal groups such as Sales Engineers, Sales Specialists, Marketing, Business Development, Professional Services, Executives, Partners etc. to drive account strategy
• Partnering with GSIs and Services to deliver the contracted business solution and technical delivery plan
• Managing entire complex sales‑cycles nationally & internationally and pitching the value of our full suite of cloud services directly to C-level executives and operational decision makers
• Forecasting sales revenue achievement and activities, whilst creating sustainable satisfied customers
• Evangelising the Salesforce vision through product demonstrations, in‑market events, and account‑specific initiatives