French-Speaking Customer Service Advisor - Relocate to Porto (Social

This Social Media & Trust Customer Service Advisor role in Porto, Portugal is open to French-speaking candidates willing to relocate.

You'll help keep a major online platform safe by reviewing reports and applying platform policies.

Work model: On-Site.

Start date: 07/Sep/26.

Relocation support is available for candidates moving from abroad.

On site, recruitment closes 1 week prior.

Your daily tasks will include responding to customer enquiries across multiple channels, documenting each case accurately, and flagging anything unusual to a supervisor.

We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You'll receive structured onboarding, ongoing coaching, and clear opportunities to grow within a supportive, multicultural team.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.