France Key Account Manager (T&L)

Job Description

The Key Account Manager focused on the Transportation & Logistics Industry performs revenue‑creating and commercial activities associated with the development of an assigned portfolio of key customers related to Datalogic Product Groups (HHS, FRS, MOB) and territory. This role oversees and manages negotiations with assigned customers, ensuring individual sales quota achievement, client satisfaction, and solid long‑term relationships.

Key Responsibilities

• Manage the assigned product portfolio, identify and develop new customers (end users and OEMs) to grow Datalogic business in the assigned industry.
• Define account development plans by product group, performing cost‑benefit analyses of existing and potential customers.
• Present, promote, and sell products/services using solid arguments to existing and prospective customers, communicating the benefits of Datalogic's products to drive sales (often visiting clients and prospects).
• Negotiate contracts and close agreements to maximize profits and achieve assigned targets within schedule.
• Build and maintain strong, long‑lasting client relationships, developing trusted advisor relationships with key customers' stakeholders to ensure present and future sales.
• Act as the main point of contact for all matters relating to client concerns and needs, assisting with challenging requests and escalating issues as needed.
• Report market opportunity & customer requirement and submit suggestions for targeted sales initiatives, product development and service improvement to management.
• Identify, classify and manage leads/opportunities/allies, assigning the right priority to the sales activities.
• Maintain accurate client records and punctual CRM status updates, tracking contract updates and renewals.

Requirements

• Education: Bachelor’s Degree in business, economics, engineering or equivalent work experience.
• Languages: French as primary; English (business level).
• Experience: 6‑8 years of experience in technical sales or sales as a KAM.

Other Information & Specific Skills

• Interpersonal abilities
• Ability to work with a team
• Attention to detail, flexibility and creativity
• Proactivity, willingness to travel
• Capability to work in a dynamic team and in a complex environment
• Problem‑solving attitude, open‑minded
• Excellent negotiation and communication skills
• Familiarity with CRM systems, preferably Microsoft Dynamics