Founding Support Engineer — AI SaaS Paris | Remote & Stock

Biolevate, founded in Paris, is building a Product Support function and seeks a Founding Support Engineer to own Product Support operations. You’ll work at the intersection of Customer Success, Product, and Engineering to investigate issues, support users and improve documentation.

The role aims to evolve toward leadership as our customer base grows. You’ll help build scalable support processes, capture feedback, and ensure documentation quality while collaborating with Solutions & Science