Flight Hour Services - Processes, Methods & Tools Manager F/M

Job Description

Airbus Commercial Aircraft is looking for a Processes, Methods & Tools Manager (f/m) to join our Customer Services Department within Airbus Flight Hour Services (FHS) in Toulouse, France.

Benefits

• Financial rewards: Attractive salary, success and profit sharing schemes, employee savings plan and voluntary stock purchase plan.
• Work-life balance: Extra days-off, holiday transfer option, staff council with social, cultural and sport activities.
• Wellbeing and health: Complementary health insurance, local health services, concierge, gym, carpooling application.
• Individual development: Upskilling opportunities, unlimited access to over 10,000 e‑learning courses, accelerated development programmes, national and international mobility.

Your challenges

As a key contributor within a global, cross‑functional team, you will be directly accountable for driving FHS Inventory business contributions to the Material Management Industrialization Platform (MMIP) transformation program.

• Drive MMIP FHS inventory activities, shaping the vision, strategy and scope in collaboration with the Head of FHS Inventory Planning and the Head of FHS Inventory acquisition.
• Own conversion of validated business needs into comprehensive functional and non‑functional requirements using the fit‑to‑standard methodology, ensuring clear communication and traceability.
• Proactively identify and champion opportunities for significant business transformation and process improvement, leveraging strategic technologies (e.g., SAP S/4HANA, IBP, Skywise, SalesForce, Generative AI).
• Act as the primary business process representative by combining a deep understanding of existing customer business and processes with expert knowledge of digital solution opportunities.

Business Value, Impact, & Compliance

• Ensure evolving business and customer compliance needs are demonstrated and fulfilled.
• Deliver quantifiable value assessments for all proposed improvements and solutions, challenge the status quo, and meticulously evaluate impact in terms of change management and mitigation actions.

Stakeholder Management

• Serve as the mandated liaison between Project Management teams, business functional managers and subject‑matter experts, ensuring effective collaboration and delivery continuity with Airbus IT/Digital community.

Your boarding pass

• Degree in Information Systems or Supply Chain.
• At least 5 years’ experience in airline materiel management, spares procurement or spares engineering, specifically in aviation component acquisition, inventory optimisation, forecasting and planning.
• Proven experience in deployment, administration and business support of state‑of‑the‑art material management systems: SAP S/4, IBP, Servigistics.
• Project management experience in deploying and maintaining such technologies.
• Ability to drive changes and implement improvements within the organization.

Soft skills

• Very good analytical and problem‑solving skills.
• Ability to thrive in a trans‑national environment (worldwide team).
• Autonomous, detail‑oriented while grasping the global picture.
• Willingness to help and support others, with strong teaching and coaching capabilities.
• Excellent communication skills in English, both written and spoken – able to negotiate, influence decisions and take initiatives.

Job Information

Class: G13 (France); Employment type: Permanent; Experience level: Professional; Job family: Digital.

This role is open and the application deadline has not been stated. Do not apply if you do not meet the qualifications listed above.

Equal Employment Opportunity Statement

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to

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