ERP IS IT Responsible - F/H

Role Overview

Join the Support ERP Customer Service team and contribute to the performance of our SAP solutions. Ensure user support, participate in the SAP ECC6 → S/4HANA migration, and analyze data to optimize Customer Service flows.

What You Will Do

Process tickets, provide training, and document procedures for 200+ users. Collaborate with key users for functional recipes and ERP evolution.

Why It Might Be a Fit

The ideal candidate has a Bac+5 degree in industrial engineering/Supply Chain and experience with SAP ECC6. They should have mastery of SAP ECC6, technical incident resolution skills, and knowledge of ticketing tools.

Requirements

• Bac+5 degree in industrial engineering/Supply Chain
• SAP ECC6 mastery (CS module and beyond)
• Technical incident resolution (levels 1 to 3)
• Knowledge of ticketing tools (ServiceNow/Jira)
• Ability to train users and write procedures

Benefits

• Attractive remuneration package
• Continuous skill development
• Inclusive, benevolent, and respectful work environment
• Recognized social and environmental commitment