Project Expert Support 3DX

Role Overview

Join a leader in digital transformation as a Project Expert Support 3DX. Avenir Conseil is a subsidiary of the ALTEN group, recognized in the digital transformation of major industrial actors through the deployment of solutions such as PLM and MES. We are accompanying the deployment and optimization of the 3DEXPERIENCE platform of Dassault Systèmes. Your mission will be to pilot user support, optimize processes, and contribute to the continuous improvement of the platform.

What You Will Do

Your main missions will be to supervise the support center, prioritize and escapel technical or functional problems, analyze user feedback, propose and pilot platform evolutions, and contribute to documentation.

Why It Might Be a Fit

You will have the opportunity to work in a dynamic and multicultural environment, with varied and evolving missions, and contribute to innovative projects that shape the industry of the future.

Requirements

Higher education in computer science, engineering, or project managementMinimum 5 years of experience in user support management or PLM/3DX administrationExperience in an industrial or R&D environment is highly valuedAdvanced mastery of the 3DEXPERIENCE platform (Enovia, CATIA, DELMIA, etc.)Knowledge of business processes (design, industrialization, data management)Experience with ticketing tools (ServiceNow, Jira, etc.) and ITIL methods

Benefits

Personalized career developmentStrong values: agility, expertise, and proximityRecognition as a Top EmployerHigh-stakes projects for reference industrial clients