EMEA Sales Operations Specialist, Racketsports/Tennis 360

Passion. Creativity. Integrity. Teamwork. Ambition. Innovation. These are the qualities that have made Wilson Sporting Goods Co. the number one sports equipment brand in the world. And these are the qualities that our global team embodies every day as we pursue one shared bold mission: to ignite the true potential in every athlete.

We know that great people are what makes our brand great. We know that teams who bring a variety of skill sets, experiences and perspectives to challenge the status quo and create game-changing product means we are doing right by the athletes and coaches we serve. And that’s why we work with each member of our team to help them dream, discover, grow and realize their own full potential.

Evolving the sports world and being the best partner for players is no small task. We are continually looking to add hard-working, ambitious, team-first individuals who desire to make a difference —and who love to help others win. Join us.

What You’ll Do

We are currently hiring for a Sales Operations Specialist to support Racketsports/Tennis 360. The job holder is responsible for analyzing, optimizing and improving performance for the Wilson EMEA business unit. The job holder will be the main point of contact for all Sales Operations topics for the business unit, responsible for delivering insights, implementing tools and improving business outcomes through data-driven recommendations. The job holder maintains and optimizes key business processes and systems. Partnering closely with Sales Operations Process & Tools (P&T) Specialist, and working cross functionally with Finance, Marketing and Customer Services, the job holder ensures data, systems and tools optimization.

Specific responsibilities include, but are not limited to

• Being key point of contact for respective Business Unit (BU) :(Tennis 360) in daily sales operations, projects and achieving team targets
• Set up and maintain the sales tools for relevant BU's, working with key stakeholders to understand their requirements.
• Provide best in class reporting and analysis to help EMEA sales region achieve targets.
• Ensure that leadership has clear visibility into pipeline health, forecasting accuracy, and revenue performance, helping translate analytics into strategic action.
• Build and maintain dashboards and reports to track key revenue metrics across Marketing, Sales, and Customer Success.
• Support revenue forecasting and scenario modelling in partnership with Finance and GTM leadership ( Sales & Commercial)
• Identify trends and opportunities for improving Sell-In and Sell-Through results and customer lifecycle value, including SBU, product franchise, customer risk and opportunities.
• Support training materials implementation in respective BUs, created by Sales Operations P&T specialist.
• Effective consolidation and communication of sales team feedback on tools & process to P&T specialist.
• Build relationships with key stakeholders to educate on tools and align processes across other areas of the business
• Onboarding new sales staff, using material provided by processes and tools specialists

What We Are Looking For

• 3+ years relevant experience or relevant Analytical/Business degree preferable.
• Preferred experience in 1 or more Sales Operations tools ( Sales Force, SAP, Elastic Suite)
• Strong computer proficiency in Microsoft Office (Word, Excel, Sharepoint and Powerpoint)
• Strong analytical and problem-solving skills with great attention to detail.
• Service-oriented mindset with a proactive and solutions-driven approach.
• Strong team player with good communication skills.
• Willingness and ability to learn multiple systems (prior experience with Sales Force, Elastic Suite B2B is a plus but not required).
• Hands-on, adaptive, and eager to drive efficiencies in a growing environment.
• Fluent in English with experience working with European stakeholders

What We'll Provide

• Local benefits
• Employee Discount
• The opportunity for independent and self-reliant work
• A friendly and vibrant working environment in a dynamic and international team