EMEA Director, Sales Ops & Customer Care (Remote)

Fcld is seeking a Director Sales Operations & Customer Care EMEA to lead the transformation of customer care and sales operations across the region. This vital position involves optimizing processes, ensuring excellent customer experiences, and enhancing team performance in a highly collaborative environment.

The ideal candidate will have significant experience in leading cross-country teams in a matrix organization along with a track record in operational transformation, specifically focusing on digitalization and automation.