EMEA Director, Sales Ops & Customer Care (Remote)

Fcld is seeking a Director Sales Operations & Customer Care EMEA to lead and transform our operations across Europe. This key role focuses on driving customer experience, operational excellence, and modernization of Sales Operations and Order Management.

As part of the EMEA Commercial Leadership Team, you will ensure the development of best-in-class operating models while also championing initiatives for continuous improvement. The ideal candidate has extensive experience in leading teams in a dynamic international environment.