E-Commerce Executive

Responsibilities

• Manage, co‑ordinate and update Dyson.com trading plan.
• Be responsible for the day‑to‑day merchandising, execute promotional activities (promo, GWP, voucher…), optimise execution and ensure the maintenance of the website through our Content Management Systems, delivering a consistently premium customer experience on Dyson.com.
• Build and optimise dedicated affiliation flash sales on dyson.com (eg: pages, voucher…)
• Coordinate with media team to push visibility and sell‑out.
• Stock management: work with the supply team to deal with stock movements and arrivals, opportunities, out of stock, etc.
• Manage forecasting activity for dyson.fr.
• Work cross‑functionally with marketing, central teams, among others, to ensure proper merchandising and improve efficiencies, trade, and customer experience.
• Perform daily website audits and health checks to find and fix any possible bugs appearing on existing pages to always ensure 100% accuracy, out of stock, fix 404s, price match and onsite search performance.
• Identify and recommend merchandising optimisations based on analysis, customer insights, brand strategy, e‑commerce targets and initiatives to achieve substantive uplifts in revenue, upselling/cross‑selling, site conversion and average order value, improve user experience, and enhance product discovery and content.
• Work with our owner experience team and central team to manage content on the website to address key owner tension points.
• Part of the South EU team, you may be requested to support other markets on e‑merch activities.

Website and Business Analysis

• Monitor sell‑out and website performance Dyson.com, supporting daily trading meetings (reporting on performance, spotting issues before they become problems, analysing previous campaigns and promotions and feeding into future plans).
• Analyse category performance to evaluate merchandising efforts and opportunities, product sell‑out, and traffic quality; conduct deep dives where needed to better understand shopping behaviours and trends.

Qualifications

• You’re passionate and have a basic understanding of all things digital and e‑Commerce.
• Prior knowledge of Adobe Analytics, Google Analytics, AEM and Hybris would be advantageous but not essential.
• Be capable of working in a fast‑paced, sales‑driven environment, with autonomy and flexibility.
• You are able to break down a goal into manageable tasks and work efficiently to deadline.
• You are a strong communicator, able to communicate technical issues using simple terminology.
• Having a keen eye for fine details is a must.
• You have a bias for action and get things done with a positive attitude.
• You’re comfortable working with colleagues and peers across countries, cultures, and different levels of seniority.
• Fluent in English and excellent local grammar and spelling.
• Adaptability: navigate complexity, ambiguity, and change, influencing effectively within matrix structures.
• Commercial acumen: extensive experience in sales, marketing, and e‑commerce, preferably in premium products and e‑retail.
• Clear communication: articulate technical concepts in simple terms and possess strong attention to detail.
• Action‑oriented: drive results with a positive attitude and maintain composure in high‑pressure situations.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all‑kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.