Distribution Services - France (alternance / apprentissage)

Overview

Join to apply for the Distribution Services - France (alternance / apprentissage) role at Sungrow Europe .

Responsibilities

• Supporting our colleagues in the technical hotline and ticketing system.
• Providing answers to customers about our technical products (answering questions to our customers regarding our PV products and PV inverters etc.).
• Supporting in creating FAQs, online courses, tutorials as well as recording and documenting for the related regions.
• Provide technical support on remote basis.
• Provide operation and maintenance support through the Sungrow cloud platform.

Qualifications

• You are pursuing a degree at the university for one of the following disciplines: Electrical Engineering, Renewable Energy, Mechatronics or a related field.
• You are living in Lyon or the Lyon area.
• Structured and autonomous way of working.
• Service orientation and eagerness to learn new technical things.
• Fluent French (C1) and English skills (min. B2) are a must have. Communication with our clients will be in French and English. Other language skills are an advantage.

Why us

We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of! And Now, For This Decade, We Are Increasing Our Game, And You, You Might Become Part Of It! Besides That, Many Things Await You

• Opportunities for hands-on experience
• Health Benefits fully covered by Sungrow
• Access to Wellpass
• Attractive Sustainable Mobility Package
• Meal Vouchers

About Us

We are a green tech company with young creative minds. We are fighting every day to make our mission happen – Clean Power for All ! With 650+GW of clean power presently installed worldwide, we are on the road to success!