Director of Digital Operations | AllConnect

Location: Hybrid schedule at South Charlotte, NC Headquarters (Mon‑Thu); fully remote on Fridays.

The Allconnect Mover Platform connects movers to experiences that enable them to seamlessly shop or transfer services such as Internet, Energy, Security, Insurance, and more. Our mission is to help make moving simple. Allconnect is a portfolio of consumer assets, including Allconnect.com and MyMove which powers the Change of Address Flow, reaching 30M+ customers annually.

What You’ll Do:

• Lead and manage the Insurance and Security categories within the Allconnect Movers Platform, a national platform that reaches 30M+ customers.
• Own category performance across business operations, customer experience, partner relationships, and P&L management.
• Define and execute the customer experience strategy and roadmap, delivering impactful products and features that drive measurable business results.
• Own executive-level partner relationships, driving strategic initiatives that accelerate growth, create long-term value, and strengthen competitive positioning.
• Identify and capitalize on new growth opportunities, including new partnerships, customer experiences, and monetization strategies.
• Partner cross-functionally with internal stakeholders to align strategy, prioritize initiatives, and deliver business outcomes.

What We’re Looking For:

• 6+ years of leadership experience driving growth in digital businesses, managing external partnerships and optimizing customer acquisition and engagement strategies.
• Proven track record of driving revenue growth through strategic partner management, expanding existing partnerships, and identifying new business opportunities.
• Experience building, leading, and developing high-performing teams, including both individual contributors and people leaders across product, analytics, and business functions.
• Strong analytical and problem‑solving skills, with the ability to translate data-driven insights into strategy and execution that drive customer and business outcomes.
• Experience defining performance metrics and leveraging customer insights to drive acquisition, engagement, retention, and long-term customer value.
• Desire to work hands‑on in a performance-based, analytically driven, fast-paced environment.
• Strong communication skills with the ability to articulate and present recommended strategy and gain buy‑in across a diverse functional team, both internal and external.

Compensation:

• Total Cash Compensation Range: $140,000 - $210,000 per year.

Benefits:

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): 20 days per year for full-time employees, increasing to 25 days after five years of service.

Equal Opportunity Employer

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person’s merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact