Director of AI-Powered Customer Success & Transformation

Genesys is seeking a Director of Customer Success to lead its Customer Success business in France, particularly managing Professional Services and Customer Success Management teams. This role involves ensuring the success of customer engagements and driving revenue growth. The ideal candidate will have strong leadership skills and a technology consulting background. Fluency in French and English is required.

You will be responsible for fostering a culture of customer success across teams and establishing a high-performance environment. With Genesys, you'll help build valuable customer relationships and drive AI-powered solutions.