Director, AI-Powered Customer Success & Transformation

8305 France - Genesys Cloud Services France is seeking a Director of Customer Success in Paris. This role involves leading the Customer Success business, comprising Professional Services Sales and Delivery, and Customer Success Management teams.

The successful candidate will oversee strategic service delivery, drive business value, and cultivate senior-level client relationships. A robust background in technology consulting and leadership with a focus on Customer Success is essential. Fluency in both French and English is required.