Director, Field Strategy and Operations

Position Overview

The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. It also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data‑driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, and will work with Business Analysis to ensure accurate measurement and proper data is used.

Key Responsibilities

• Strategic Prioritization & Field Execution: Align field activities with marketing strategy, launch planning, and market access pull‑through, ensuring execution efficiency.
• Execution Excellence & Field Performance Tracking: Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
• Strategic prioritization & orchestrating field execution: Analyze current and future state of the business based on insights and trends, and lead efforts to align field activities with high‑priority initiatives such as marketing strategy, launch planning, and market access pull‑through.
• Field Communication & Data‑Driven Decision Support: Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
• Resource Allocation & Budget Optimization: Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data‑driven insights to maximize ROI.
• Team Development & Analytics Training: Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
• Compliance Management: Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred.
• Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
• Prior experience in field leadership roles such as first‑ or second‑line leadership, regional operational and customer strategy roles or other field‑based support roles required.
• Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
• Ability to focus on priorities and resolve operational issues effectively.
• Excellent communication and collaboration skills, with the ability to work cross‑functionally and drive execution efficiency.

Competencies

• Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
• Strategic Thinking & Problem Solving - Make decisions considering the long‑term impact to customers, patients, employees, and the business.
• Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
• Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
• Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
• Empowered Development - Play an active role in professional development as a business imperative.

Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

Company benefits

• Comprehensive medical, dental, vision, and prescription drug coverage
• Company‑provided basic life, accidental death & dismemberment, short‑term and long‑term disability insurance
• Tuition reimbursement and student loan assistance
• A generous 401(k) match
• Flexible time off, paid holidays, and paid leave programs
• Other company‑provided benefits

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Disclaimer

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Equal Opportunity Employer Statement

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation: please contact our Accommodation Request team.