Deputy HR Director for Operations

Agency

Dept of Health and Human Services

Division

SEC OFFICE - HUMAN RESOURCES

Job Classification Title

Agency HR Director III (NS)

Position Number

Grade

NC26

Description of Work

The Deputy Human Resources Director for Operations serves as a senior HR leader responsible for directing operational service teams within the DHHS Division of Human Resources. This position provides strategic and tactical leadership across core HR functions, including Classification and Compensation, Talent Acquisition, Benefits, Program Evaluation, and Project Management. It supports department-wide initiatives by planning, coordinating, and implementing HR programs and process‑improvement efforts that align with agency goals.

The Deputy HR Director for Operations role functions within a large, complex agency environment and ensures compliance with statewide and departmental policies, procedures, and standards. The position also partners with executive leadership to strengthen HR service delivery and advance organizational performance.

Key Duties

• Lead operational HR service teams responsible for Classification and Compensation, Talent Acquisition, Benefits, Program Evaluation, and Project Management.
• Plan and execute strategic and tactical HR initiatives that support departmental and statewide objectives.
• Manage HR projects related to DHHS and OSHR initiatives, ensuring alignment with organizational priorities.
• Develop, coordinate, and communicate HR policies to support consistent and compliant HR operations.
• Provide technical expertise on agency-wide HR issues and special projects requiring advanced analysis or cross‑functional coordination.
• Support the HR Director through strategic planning, operational planning, and leadership of key HR programs.
• Lead process‑improvement and business‑enhancement initiatives to strengthen HR services, continuity, reporting, and customer service.
• Plan, forecast, and evaluate work activities across assigned HR functional areas to ensure effective service delivery.
• Initiate and manage annual and multi‑year HR projects to address operational needs and enhance HR service delivery practices.
• Provide leadership and direction to HR staff responsible for implementing human resources programs across the agency.

Salary Grade Range

$100,795.00 - $226,791.00

Recruitment Range

$100,795.00 - $140,000.00

Minimum Education and Experience

Bachelor’s degree, typically in Human Resources or related field from an appropriately accredited institution and at least 6 years of experience in human resources, including 4 years of experience in an HR leadership position

OR an equivalent combination of education and experience.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.